Currently, YESOUL offers White Glove Service for T5 Series treadmills in the United States for $299.99.

With White Glove Service, your treadmill will be delivered to your room of choice, professionally assembled, and the packaging materials will be removed after installation.

In This Article

1. What Does White Glove Service Include?

2. White Glove Service Limitations

3. How Do I Add White Glove Service?

4. What Happens After I Purchase White Glove Service?

5. How Should I Prepare for Installation?

6. What If I Need to Cancel or Add White Glove Service?

1. What Does White Glove Service Include?

The $299.99 White Glove Service includes:

• Room of Choice Delivery
  Your treadmill will be delivered to the room of your choice, subject to applicable delivery conditions.
• Professional Assembly
  A professional delivery and installation team will assemble your treadmill.
• Packaging Removal
  Packaging materials will be removed after the installation is completed.

2. White Glove Service Limitations

White Glove Service covers standard delivery and assembly only. It does not include:

Services Not Included

• Home modifications
• Electrical work
• Moving existing furniture or equipment
• Services beyond standard delivery and assembly

Additional Charges for Special Circumstances

Additional charges may apply in certain situations, including but not limited to:

• Multi-story delivery
• Stair access
• Restricted delivery conditions
• Locations that are difficult to access
• Additional labor requirements

If any additional charges apply, they will be communicated to you and confirmed before the service is provided.

Service Area

White Glove Service is subject to service coverage and local conditions.

We aim to provide White Glove Service throughout the United States. However, service availability may be limited in some remote or difficult-to-access areas due to local conditions and available installation resources.

3. How Do I Add White Glove Service?

You can add White Glove Service when purchasing a T5 Series treadmill.

Step 1: Add Your T5 Series Treadmill to the Cart

Select the T5 Series treadmill you would like to purchase and add it to your shopping cart.

Step 2: Enter Your Delivery Address

Proceed to checkout and enter your complete delivery address.

After entering your address, the “Delivery and Assembly” service option will appear if White Glove Service is available for your location.

Step 3: Select “Delivery and Assembly”

Check the “Delivery and Assembly” option to add White Glove Service to your order.

The standard White Glove Service fee is $299.99 when purchased during checkout.

4. What Happens After I Purchase White Glove Service?

Once your order has been shipped, the local delivery and installation provider will contact you to arrange an appointment.

Please make sure that the contact information provided with your order is accurate and that you remain available during the scheduling process.

This will help prevent delays in arranging your delivery and installation.

5. How Should I Prepare for Installation?

To help ensure a smooth installation, please prepare the installation area before your scheduled appointment.

You are responsible for:

• Providing a safe and accessible path for delivery and installation
• Ensuring there is sufficient space for treadmill assembly and placement
• Removing any furniture, equipment, boxes, or other items that may obstruct access to the installation area

Failure to provide suitable access or installation conditions may result in delays or additional service requirements.

6. What If I Need to Cancel or Add White Glove Service?

Cancel White Glove Service

If you change your mind and no longer need White Glove Service, please contact our Customer Support team within 24 hours of purchasing the service to request cancellation.

Please contact us as soon as possible, as White Glove Service cannot be canceled after the 24-hour cancellation period.

You can contact our Customer Support team here:

YESOUL Customer Support

Add White Glove Service After Placing Your Order

If you did not select White Glove Service during checkout and would like to add it after placing your order, please contact our Customer Support team.

Please note that the availability and pricing of White Glove Service after purchase may vary depending on:

• Your delivery location
• The shipping status of your order
• Local installation resources
• The specific service required

The standard $299.99 service fee applies to White Glove Service purchased during checkout.

Requests to add White Glove Service after an order has been placed may be subject to additional charges depending on service availability and the specific requirements.

YESOUL will confirm service availability and any applicable charges with you before arranging the service.