How to Update Bluetooth Firmware on Your YESOUL Treadmill

This guide explains how to update the Bluetooth firmware on your YESOUL treadmill using the YESOUL FITNESS app. If the firmware update prompt does not appear, you can use an Android phone to retrieve your treadmill's current Bluetooth firmware information and share it with our support team for further troubleshooting.

Part 1: How to Update Bluetooth Firmware

You can update your treadmill's Bluetooth firmware directly through the YESOUL FITNESS mobile app.

Step 1: Download and Open the YESOUL FITNESS App

Download the latest version of the YESOUL FITNESS app from your mobile device's app store.

• If you are a new user, register an account using your email address.
• If you already have an account, log in using your email address and password.

Step 2: Connect to Your Treadmill

(Using the T5MAX upgrade as an example)

1. Open the YESOUL FITNESS app.
2. Tap the + icon in the upper-right corner of the app's home screen.
3. Enter the Bluetooth device search page.

4. Find and select the Bluetooth device whose name starts with T5_MAX_.

   

5. Complete the connection process.

Once the connection is successful, a firmware update prompt should appear automatically if an update is available for your treadmill.

Step 3: Update the Bluetooth Firmware

1. Tap the red button in the firmware update pop-up window to confirm the update.
2. Keep the YESOUL FITNESS app open throughout the update process. Do not exit the app or interrupt the update.
3. Wait until the firmware update is complete.
4. Restart your treadmill using its power switch. Turn the treadmill off, wait at least 5 seconds, and then turn it back on.

Important: Do not disconnect the device or interrupt the firmware update while it is in progress. Allow the update to finish before restarting your treadmill.

Reference video: How to Update Bluetooth Firmware

Part 2: If the Firmware Update Prompt Does Not Appear

If no firmware update prompt appears after connecting your treadmill through the YESOUL FITNESS app, you can use an Android phone to retrieve the current Bluetooth firmware information.

This step is optional and requires an Android phone. If you do not have access to an Android phone, you can skip this section and contact YESOUL Customer Support for assistance.

Step 1: Download the Android Diagnostic App

1. Use your Android phone to scan the QR code below to access the app download page 

   

   or use your Android phone to open the following download page:https://www.pgyer.com/fGAt

    

2. Tap the download or install button to download the app installation package.
3. Open the downloaded file to install the app.

Note: Your phone may display a security warning or prevent installation because the app is being installed from outside the official app store. If this happens, follow your phone's security instructions to allow installation from your browser, provided you trust the source.

For Huawei phones, you may need to authorize the installation of APK files when prompted

4. Once installation is complete, check your phone's home screen to confirm that the app icon is displayed.

   

Step 2: Connect to Your Treadmill and Retrieve Firmware Information

1. Open the Android diagnostic app.

2. Tap Treadmill FTMS to enter the treadmill search page.

   

3. Tap the search button to find nearby Bluetooth devices.

   

4. Select and connect to your treadmill by following the instructions shown in the reference video.

   How to retrieve firmware information

5. Once connected, locate the device information displayed on the screen.

   

Step 3: Send the Information to YESOUL Customer Support

Take a screenshot of the device information page and send it to YESOUL Customer Support for further investigation.

Important: Please ensure that the screenshot includes the entire page, especially the English text and fields displayed at the top of the screen. This information is necessary for our team to identify the current Bluetooth firmware version and investigate why the update prompt did not appear.

Reference video: 

Need Further Assistance?

If you are unable to complete the Bluetooth firmware update or retrieve the device information, please contact YESOUL Customer Support and provide a description of the issue along with any relevant screenshots or videos.

Our support team will help you investigate the issue and guide you through the next steps.