Troubleshooting – Rowing Machine Noise

1. Seat Rail Noise

Cause: Dirt on the rail or damaged roller.

Step 1: Check the Rail Surface

• Inspect for dirt or debris on the rail.

• Clean with a cloth or suitable cleaner, ensuring a smooth surface.

Step 2: Check the Roller

• Inspect the roller for wear or damage.

• Replace the roller assembly if damaged.

Retest:

• After cleaning and replacing the roller, test the seat movement to confirm smooth operation and absence of noise.

2. Rowing Machine Folding Noise / Looseness

Cause: Folding knob not fully tightened.

Step 1: Inspect Folding Knob

• Ensure the folding knob is fully locked. Loose knobs may cause noise or instability.

Step 2: Fold the Rowing Machine Properly

• Lift the folding part upward while folding.

• Align the folding part with the base and tighten the knob completely.

Retest:

• Check for remaining noise or looseness.

• Gently shake the folding part to ensure it is secure.

3. Frame Shake / Noise

Cause: Front and rear feet not properly in contact with the floor.

Step 1: Inspect Foot Contact

• Ensure the front and rear feet are firmly touching the floor.

• Avoid imbalance that may cause shaking.

Step 2: Adjust Foot Pads

• Adjust the height of the front and rear foot pads so the frame sits level.

Retest:

• Shake the frame gently to confirm that shaking and noise have been eliminated.

4. Flywheel Noise (Not Belt Friction)

Cause: Damaged flywheel bearing.

Step 1: Identify Noise Source

• Confirm the noise originates from the flywheel, excluding belt friction.

Step 2: Contact Customer Support

• If confirmed, contact customer support for further assistance or repair.

• If you are unable to complete the steps,  please submit a service ticket to get support from our customer service team. You can submit your request here: Submit a service ticket

  When submitting a ticket, please provide any relevant photos or videos