1. Seat Rail Noise
Cause: Dirt on the rail or damaged roller.
Step 1: Check the Rail Surface
Inspect for dirt or debris on the rail.
Clean with a cloth or suitable cleaner, ensuring a smooth surface.
Step 2: Check the Roller
Inspect the roller for wear or damage.
Replace the roller assembly if damaged.
Retest:
After cleaning and replacing the roller, test the seat movement to confirm smooth operation and absence of noise.
2. Rowing Machine Folding Noise / Looseness
Cause: Folding knob not fully tightened.
Step 1: Inspect Folding Knob
Ensure the folding knob is fully locked. Loose knobs may cause noise or instability.
Step 2: Fold the Rowing Machine Properly
Lift the folding part upward while folding.
Align the folding part with the base and tighten the knob completely.
Retest:
Check for remaining noise or looseness.
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Gently shake the folding part to ensure it is secure.
3. Frame Shake / Noise
Cause: Front and rear feet not properly in contact with the floor.
Step 1: Inspect Foot Contact
Ensure the front and rear feet are firmly touching the floor.
Avoid imbalance that may cause shaking.
Step 2: Adjust Foot Pads
Adjust the height of the front and rear foot pads so the frame sits level.
Retest:
Shake the frame gently to confirm that shaking and noise have been eliminated.
4. Flywheel Noise (Not Belt Friction)
Cause: Damaged flywheel bearing.
Step 1: Identify Noise Source
Confirm the noise originates from the flywheel, excluding belt friction.
Step 2: Contact Customer Support
If confirmed, contact customer support for further assistance or repair.
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If you are unable to complete the steps, please submit a service ticket to get support from our customer service team. You can submit your request here: Submit a service ticket
When submitting a ticket, please provide any relevant photos or videos
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