Troubleshooting – Screen Shows Only Resistance Data (No Cadence, Calories, or Other Metrics)

If the screen only displays resistance and no other data, the possible causes include:

1. Mainboard Cadence Data Connector Loose or Disconnected

   • May cause cadence data to fail to upload.

   • Check the connector connection and reinsert or repair the port if needed.

2. Cadence Sensor Malfunction

   • Check the sensor board mounting and component condition.

   • If rust or other abnormalities are found, contact customer service to replace the cadence sensor board.

   • check them: Replace the sensor - Google . Please follow the instructions carefully and check both the sensors and wiring.

3. Magnet on Belt Pulley Detached

   • The cadence sensor relies on the magnet for detection.

   • If the magnet is displaced or detached, signal detection fails.

   • Reattach the magnet to its original position with adhesive, or contact customer service for the relevant parts

     Reference Video

4. Cadence Sensor Wiring Damage

   • Damaged or aged wires may cause signal transmission issues.

   • Inspect for breaks or wear in the wiring.

5. Mainboard Failure

   If all above components are functioning normally, the mainboard’s cadence circuit may be faulty.

   Contact customer service for replacement or repair of the mainboard.

   please also provide:

   • A short video showing the screen while the bike is in use, especially how the data changes (or does not change) during pedaling

   • The SN (serial number) of your bike

     Once we receive this information, we will review it promptly and advise you on the next steps, including repair, replacement parts, or other solutions if necessary. support@yesoulfitness.com