Troubleshooting – Screen Lag After Connecting Projection Cable

If your screen lags after connecting the projection cable, follow these steps:

1. Clean the Phone Port

   • Ensure there is no dust or debris affecting the connection.

2. Reconnect the Projection Cable

   • Unplug and reinsert the cable to confirm a stable connection.

3. Replace the Projection Cable

   • If the issue persists, contact customer service to replace the projection cable.

4. Replace the Screen

   • If the problem still cannot be resolved, contact customer service to replace the screen.

     If the issue persists after following the above steps, please submit a service ticket to get support from our customer service team. You can submit your request here: Submit a service ticket