Help & FAQs
- Mobile Devices Without DP (DisplayPort) Output Support
- How to Unlock the “OSD LOCKED” Message
- Troubleshooting – Screen Flickering or Black Screen
- Machine Adjustment-Close Data Popup (for models without rear control buttons)
- Troubleshooting – Screen Mirroring Issues After iOS Update
- How to turn off the screen without a button
- Why is the speaker bracket missing from my package?
- Troubleshooting – Speaker Abnormal Noise
- Troubleshooting – iOS Screen Casting Stuck on “Waiting” (Over 20s)
- Machine Adjustment – Using Bluetooth Headphones with Screen Casting
- Machine Adjustment – Left-Button Screen: Disabling BikeOSD
- Machine Adjustment – Left-Button Screen: Screen Mute Mode
- Machine Adjustment – Left-Button Screen: Screen Volume Control
- Troubleshooting – iPad Type-C Screen Casting Issues
- Machine Adjustment – Left-Button Screen: Screen Unit (KM/MI) Switching
- Troubleshooting – Screen Lag After Connecting Projection Cable
- Troubleshooting – Screen Blackout, Dim Screen, Flickering, or Partial Shadows
- Troubleshooting – Unable to Play Netflix on the Screen
- Machine Adjustment – Tilted Screen
- Troubleshooting – Speaker Malfunction, Unable to Play Audio
- Troubleshooting – Screen Data Does Not Update During Cycling
- Troubleshooting – Casting Not Working on Samsung Devices
- Troubleshooting – Blue Screen Appears After Casting
- Troubleshooting – Screen Goes Black After Connecting Projection Cable
- Troubleshooting – Screen Connects and Disconnects Repeatedly