Help & FAQs
- Lifetime Membership Activation
- How to Find Your Product SN Code
- How to Sync Smartwatch Data with the Yesoul
- Membership Subscription FAQs
- YESOUL Fitness App: Personalize Your Workout Experience
- Steps to App Installation and Registration
- YESOUL App – Profile (Personal Center) User Guide
- YESOUL Fitness App – Account Registration & Login Guide
- Why do I have to “Add Device” every time I open the app?
- App Language Settings and Workout Audio Language
- How to Use Your Device with the App
- Verification Code Not Received?
- YESOUL App Membership – Complete Guide
- Membership Recharge & Purchase
- Steps to Activate Membership with a Gift Code
- Yesoul Family Membership – Frequently Asked Questions
- Membership Cancellation and Refund Process
- Rules – Bike Account Binding & Membership Limitations
- How to Change Your Membership Subscription Plan
- World View Mode – User Guide
- Training Plans Overview: Personalized Fat Loss & Specialized Courses
- Personalized Fat-Burn Plan – User Guide
- To find your favorite courses
- Music Ride Class – How to Create Your Own Custom Cycling Workout
- Program-Based Courses Guide
- On-Demand Video Classes Guide
- Note – Data Inconsistency Between APP and Bike Screen
- How to Choose the Right Class
- App Settings – Account, Profile, Heart Rate, Height & Weight, and More
- How to connect Bluetooth headphones